Requirements: \- Academic Qualification: Technician in administrative areas, customer service, or related fields. \- Experience: Minimum 1 year in customer service, cashier duties, or call center operations, preferably in the healthcare sector. \- Technical Knowledge: Proficiency in billing systems and patient management software. Collections management. Knowledge of medical appointment scheduling and telephone customer service. \- Soft Skills: Excellent verbal and written communication. Friendly and professional attitude toward patients. Ability to multitask and resolve problems quickly. Position Type: Full-time, Permanent. Work Location: On-site employment.