Job Summary: Doka, the global leader in formwork, is seeking a Credit and Collections Assistant to manage portfolios, conduct credit analysis, and optimize processes. Key Responsibilities: 1. Accounts receivable management and invoice tracking 2. Credit analysis and assessment of payment capacity 3. Use of SAP for accounts receivable control **Company Overview** ----------------------------- ***We are looking for talent!!*** Doka is a branch of the Umdash Group, an Austrian company with over 150 years of experience in formwork. It is the global leader in the production and marketing of formwork technologies, operates in more than 70 countries, and has participated in major construction projects worldwide. **Job Description** -------------------------- **Collections Management** * Manage collections for the assigned portfolio through proactive and overdue document calls, coordinating payment commitments and schedules. * Conduct telephone and digital contact with customers for debt recovery and tracking of overdue invoices. * Send and follow up on collection letters and notices (digital, physical, and/or notarial). * Address customer inquiries related to credit, billing, and account statements. **Administrative Management** * Receive, register, and safeguard negotiable instruments (checks, bills of exchange, promissory notes, letters of guarantee, deposits, or other payment methods). * Send invoices and supporting documentation to customers. * Maintain updated customer information and documentation in both physical and digital files. * Use SAP for accounts receivable and credit line control and tracking. **Credit Analysis** * Evaluate new and recurring customers for credit approval and credit line determination. * Consult and analyze reports from credit bureaus (Sentinel, Experian) and payment behavior. * Review financial statements to assess the customer’s payment capacity. * Propose credit limits and terms, and release or block orders according to internal policies. **Control and Reporting** * Prepare documentation for legal proceedings and judicial collections when required. * Report progress, risks, and pending items related to the assigned portfolio to management. * Ensure compliance with credit and collections policies and contribute to continuous improvement of the department. **Requirements** -------------- **Academic Qualifications** * Bachelor’s degree in Law, Business Administration, Finance, or related fields. * Technical degree in Law, Business Administration, Finance, or other economic sciences (preferred). **Experience** * Minimum 2–3 years of experience as a Credit and Collections Assistant or in similar roles. **Technical Knowledge and Skills** * Knowledge and experience with accounting systems and/or ERP systems; SAP experience preferred. * Intermediate Excel proficiency (technical test will be administered). * Intermediate Word proficiency. * Familiarity with credit bureaus (Sentinel, Experian) preferred. **Values and Competencies** * Integrity and responsibility in handling information and negotiable instruments. * Ability to collaborate effectively and work well in teams. * Willingness to learn and adapt to new processes. * Organizational skills and attention to detail. * Affinity for digitalization and use of technological tools. **Additional Information** ------------------------- **Benefits:** * Statutory benefits. * 100% employer-paid EPS coverage for the employee. * Food allowances.