




Position Summary: Doka, part of the Umdash Group and a global leader in formwork, seeks a professional to manage collections, administration, credit analysis, and control. Key Responsibilities: 1. Manages the accounts receivable portfolio and coordinates payment commitments. 2. Conducts credit analysis of customers and defines credit limits. 3. Keeps customer information up to date and uses SAP. **Company Description** ***We are looking for talent!!*** Doka is a branch of the Austrian Umdash Group, with over 150 years of experience in formwork. It is a global leader in the production and marketing of formwork technologies, present in more than 70 countries, and has participated in major construction projects worldwide. **Job Description** **Collections Management** * Manages collection of the assigned portfolio through preventive calls and follow-up on overdue documents, coordinating payment commitments and schedules. * Contacts customers via telephone and digital channels for debt recovery and tracking of overdue invoices. * Sends and follows up on collection letters and notices (digital, physical, and/or notarial). * Handles customer inquiries related to credit, billing, and account statements. **Administrative Management** * Receives, registers, and safeguards financial instruments (checks, bills of exchange, promissory notes, letters of guarantee, deposits, or other payment methods). * Sends invoices and supporting documentation to customers. * Maintains up-to-date customer information and documentation in physical and digital files. * Uses SAP for monitoring and controlling accounts receivable and credit lines. **Credit Analysis** * Evaluates new and existing customers for credit approval and establishment of credit lines. * Consults and analyzes reports from credit bureaus (Sentinel, Experian) and payment behavior. * Reviews financial statements to assess the customer’s ability to pay. * Proposes credit limits and terms, and releases or blocks orders according to internal policies. **Control and Reporting** * Prepares documentation for legal proceedings and judicial collections, as applicable. * Reports progress, risks, and pending items of the assigned portfolio to management. * Ensures compliance with credit and collections policies and contributes to continuous improvement of the department. **Requirements** **Academic Qualifications** * Bachelor’s degree in Law, Business Administration, Finance, or related fields. * Technical degree in Law, Business Administration, Finance, or other economic sciences (preferred). **Experience** * Minimum 2–3 years of experience as a Credit and Collections Assistant or in similar positions. **Technical Knowledge and Skills** * Knowledge and experience using accounting systems and/or ERP systems; SAP preferred. * Intermediate Excel (technical test will be administered). * Intermediate Word. * Familiarity with credit bureaus (Sentinel, Experian) preferred. **Values and Competencies** * Integrity and responsibility in handling information and financial instruments. * Ability to collaborate effectively and work well in teams. * Willingness to learn and adapt to new processes. * Organizational skills and attention to detail. * Affinity for digitalization and use of technological tools. **Additional Information** **Benefits:** * Benefits in accordance with local law. * 100% employer-paid EPS (health insurance) for the primary insured. * Food allowances.


