Job Summary: This role seeks an assistant who ensures the achievement of educational goals through record management and promotion of the educational offering with high-quality service and administrative support. Key Highlights: 1. Manages admission processes and delivers high-quality service 2. Provides cross-departmental administrative and executive support 3. Promotes gender equality, diversity, and inclusion **JOB OBJECTIVE:**Ensure achievement of educational goals through efficient management of assigned registration systems and service channels, actively promoting the educational offering while strictly adhering to established tools, admission regulations, and communication scripts.**MAIN RESPONSIBILITIES:1\. Admission Process Management and Customer Service:** * Deliver high-quality service to prospective and enrolled students throughout all processes. * Strictly comply with Admission Regulations, business rules, data protection policies, and the Business Unit’s Ethical Sales Manual. **2\. Administrative and Document Support:** * Classify, organize, and archive received and generated documentation (physical and digital). * Draft, type, and track reports and various administrative documents. * Manage external and internal communications: * Answer and route telephone calls. * Respond promptly to messages and emails. **3\. Executive Support and Cross-Departmental Coordination:** * Manage and maintain the immediate supervisor’s calendar, coordinating meetings, appointments, and commitments. * Coordinate meeting agendas, schedule sessions, and provide logistical support during meetings. * Ensure smooth communication with various faculty departments, branches, and university units. * Perform other related duties as assigned by the immediate supervisor. **PROFILE REQUIREMENTS:** **Education and Experience:** * Completed technical or university studies in Administration, Executive Secretarial Studies, Business Management, or related fields. * Minimum one (01) year of experience as an executive assistant, personal assistant, or administrative assistant. * Prior experience in the education sector is desirable. **Knowledge and Tools:** * Advanced proficiency in office software (word processors, spreadsheets, presentation tools). * Proficiency in Google and Microsoft 365 tools (especially calendar and platforms). * Excellent writing skills. **Skills and Competencies:** * **Organizational:** Proactivity, Organization, Dynamism and energy, Leadership, Innovation. * **Interpersonal:** Strong communication skills, Discretion, Service orientation, Customer focus, Teamwork. **WORKING CONDITIONS:** * **Location:** San Juan de Lurigancho. * **Schedules:** * **Break Schedule:** Monday–Friday, 11:00 a.m. to 7:45 p.m. / Saturdays, 9:00 a.m. to 6:45 p.m. * **Regular Schedule:** Monday–Friday, 1:00 p.m. to 9:45 p.m. / Saturdays, 9:00 a.m. to 6:45 p.m. * **Compensation:** Between S/ 1200 and S/1500 (subject to evaluation). *At* ***\#PJEM*** *we actively promote gender equality, diversity, and inclusion in talent selection, ensuring equitable employment opportunities and healthy, safe environments for all applicants.* Job Type: Full-time, Part-time, Internship Contract Duration: 24 months Salary: S/.1,200.00 \- S/.1,500.00 per month Expected Hours: No more than 9 per week Experience: * Customer Service: 1 year (Mandatory) Workplace: On-site employment