**SM Hotel & Bussines Av Universitaria 848, San Miguel.** **We are looking for staff for the RECEPTION area to join our team!** **Functions:** * Execute the check-in and check-out process according to established policies and procedures. * Respond promptly and efficiently to guest requests. * Manage, resolve and document guest complaints and comments in the corresponding incident report. * Promote the sale of additional products, as well as early check-in and late check-out services. * Collaborate with the reception team in fulfilling their duties, ensuring adherence to established standards. * Hand over the reception shift clearly and effectively, communicating all relevant information and incidents that occurred. * Properly manage the reception petty cash, including currency exchange and cash counts. * Issue invoices and send corresponding receipts to customers. * Follow up on inactive accounts, occurrence notebook, and complaint book. * Verify that the reception has all necessary materials to provide proper service during the shift. **Competencies and benefits:** * Availability to work full-time in San Miguel during shifts (8 hours). * Timely payments. * Monthly rotating schedules. * Sales incentives. * Good working environment. **SEND UPDATED CV TO NUMBER: 941 994 747** **IMMEDIATE AVAILABILITY** Job type: Full-time, Permanent, Internship Experience: * receptionist: 1 year (Desirable)