Customer Service Advisor / E-commerce Sector / Ideal Shift / Mobility Required

Description

Job Summary: We are seeking a Customer Service Specialist passionate about service and eager to grow within an e-commerce platform. Key Highlights: 1. Accompany the customer throughout their entire process 2. Ensure a smooth and satisfying customer service experience 3. Opportunity for growth starting from month three Welcome to a new world of opportunities! Ready to master the future? We are looking for our next Customer Service Specialist — individuals with a service-oriented mindset, enthusiasm for resolving inquiries, and the desire to grow within one of the most recognized e-commerce platforms. What will be your mission? You will accompany the customer throughout their entire process Provide support and guidance at every step. Resolve questions regarding platform navigation and usage. Ensure a smooth, clear, and satisfying customer service experience. What do you need to join our team? Completed secondary education. With or without prior customer service experience (in-person or call center). Excellent communication, writing, and spelling skills. Basic computer literacy and intermediate-level internet navigation skills. Availability to work 48 HOURS PER WEEK at our Bellavista – Callao site. **SCHEDULES:** **Training:** Monday to Saturday, 2:00 PM \- 11:00 PM **Operational Shift:** Monday to Sunday (one rotating day off) **SHIFT:** 2:00 PM TO 11:00 PM (2-hour flexibility before and after shift, if required) What do we offer? Employment contract effective from the first day of training, with 100% statutory benefits. Base salary, variable bonus, and food card. Transportation allowance for commute between 10:00 PM and 6:00 AM. Night shift bonus (subject to schedule). Excellent work environment. Opportunity for growth starting from month three. Educational and recreational partnership agreements. (\*) If you apply to this position, please note that we will contact you via email (check your SPAM/junk folder). Join a multinational company specializing in BPO services and certified as a Great Place To Work 2026 — and begin your professional development \#LeadTheWay!