Customer Service Advisor / E-commerce Sector / Ideal Shift / Transportation Provided

Description

Job Summary: We are seeking a passionate Customer Service Specialist who is dedicated to service excellence and eager to grow within a renowned e-commerce platform, to guide and assist customers and ensure a satisfying experience. Key Highlights: 1. Accompany and provide support to the customer throughout their entire process. 2. Ensure a smooth, clear, and satisfying customer service experience. 3. Opportunity for professional growth and development. Welcome to a new world of opportunities! Ready to master the future? We are looking for our next Customer Service Specialist — individuals with a service-oriented mindset, enthusiasm for resolving inquiries, and the desire to grow within one of the most recognized e-commerce platforms. What will be your mission? You will accompany the customer throughout their entire process. Provide support and guidance at every step. Resolve questions regarding platform navigation and usage. Ensure a smooth, clear, and satisfying customer service experience. What do you need to join our team? Completed secondary education. With or without prior customer service experience (in-person or call center). Excellent communication, writing, and spelling skills. Basic computer literacy and intermediate internet navigation skills. Availability to work 48 HOURS PER WEEK at our Bellavista – Callao site. **SCHEDULES:** **Training:** Monday to Saturday, 12:00 PM \- 9:00 PM **Work Schedule:** **SHIFT 1:** 1 AM TO 10 AM **SHIFT 2:** 3 AM TO 12 PM **SHIFT 3:** 5 AM TO 2 PM **SHIFT 4:** 7 AM TO 4 PM What do we offer? Employment contract starting from the first day of training, with 100% statutory benefits. Base salary, variable bonus, and food card. Transportation allowance for commuting between 10 PM and 6 AM. Night shift bonus (based on schedule). Excellent work environment. Growth opportunity starting from month three. Educational and recreational partnership agreements. (\*) If you apply to this position, please note that we will contact you via email (please check your SPAM/junk folder). Join a multinational company specializing in BPO services and certified as a Great Place To Work 2026 — and begin your professional development \#LeadTheWay!