Operations Coordinator (IMPORTS)

Description

Position Summary: Operations Coordinator responsible for customs management, leading operational teams, and ensuring regulatory compliance and customer satisfaction. Key Highlights: 1. Leadership of operational teams and comprehensive customs management. 2. Responsibility for client communication and incident resolution. 3. Driving continuous improvements in operational and documentation processes. A logistics and customs sector company is seeking an **Operations Coordinator**. **REQUIREMENTS:** · Professional or technical degree in International Trade, International Business, or related fields. · Minimum 3 years’ verifiable experience in customs agencies. · Proven experience leading operational teams. · Ability to manage a minimum of 40 monthly customs clearances. · Solid knowledge of the import-for-consumption regime. · Residence in areas near Breña. · Intermediate-level proficiency in Microsoft Office and email writing skills. **MAIN RESPONSIBILITIES:** · Full responsibility for customs operations, ensuring adherence to timelines, regulations under the General Customs Law, and service standards. · Lead, direct, and be accountable for the performance of the team under supervision, guaranteeing productivity, operational order, and fulfillment of responsibilities such as: \- Senior Sectorist Area: ensure timely and proper cargo routing, BL release, gate-in, exit permit issuance, and cargo delivery to the client. \- International Trade Analysts Area: ensure compliance with standards established by the customs agency and regulations under the General Customs Law. · Be responsible for operational communication with clients, ensuring timely, clear, and business-aligned responses, providing agile support and specialized customs advisory services. · Manage and resolve incidents with regulatory authorities (SUNAT, SENASA, DIGESA, DIGEMID, INDECOPI), assuming responsibility for outcomes. · Collaborate in audits, internal reviews, and preparation of regulatory compliance reports. · Drive continuous improvement initiatives in operational and documentation processes, including maintenance and updating of accounts. · Ensure proper closure of each customs clearance, including documentary validation and client acceptance. · Report directly to Management on area results, including KPI compliance, incidents, and team performance. · Perform other duties inherent to the position. **WE OFFER:** · Inclusion in REMYPE payroll after the probationary period. · Biweekly and end-of-month payments. · Salary: S/ 2,500\.00 **WORK CONDITIONS:** * Working Hours: Monday to Friday, 8:30 am to 6:30 pm; Saturdays, 9:00 am to 1:00 pm. * Employment Type: Full-time. * Office Location: Jr. General Varela 1625, Breña. Employment Type: Full-time, Permanent Salary: S/.2,500\.00 per month Workplace: On-site employment