Head of Quality Assurance

Description

Position Summary: Food Engineering professional with experience in quality and food safety, responsible for maintaining and improving the quality system, auditing processes and suppliers, and managing customer complaints. Key Highlights: 1. Key role in the comprehensive management of food quality and safety. 2. Opportunity to lead continuous improvement initiatives and coordinate with various departments. 3. Responsibility for audits, document control, and regulatory compliance. PROFILE * Food Engineering, Food Industries, Agroindustrial Engineering, or related degree. * Minimum 3 years of experience in food sector companies in quality and food safety roles. * Knowledge of GMP, HACCP, internal audits, document control, nonconformance management, and continuous improvement. * Experience in supplier evaluation, process control, customer complaints handling, and action plan follow-up. * Familiarity with procedures before VUCE and DIGESA, technical specifications, pest control, and disinfection. * Ability to train personnel and coordinate with Production, Commercial, suppliers, and General Management. * Proficiency in Microsoft Office and quality management systems. * Availability to perform duties 50% at plant and 50% in office. * Competencies: leadership, organization, technical judgment, effective communication, analytical ability, follow-up, and results orientation. FUNCTIONS: 1\. Maintain updated manuals, procedures, work instructions, specifications, records, and other documents of the Quality and Food Safety System. 2\. Ensure that Quality Assurance records are completed in accordance with applicable standards. 3\. Supervise the quality management process system. 4\. Verify procedures by establishing task sequences for work execution, identifying associated risks, defining actions to minimize those risks, and incorporating technological updates, continuous improvement actions, and risk, environment, and quality regulations. 5\. Propose improvements to services and infrastructure across all company departments. 6\. Coordinate the management of External/Internal Nonconformities, supervise implementation of Action Plans, conduct inspections for follow-up and verification of compliance. 7\. Conduct internal audits according to the company’s annual audit plan. 8\. Perform supplier audits for evaluation, selection, monitoring, and re-evaluation. 9\. Verify compliance with the company’s product quality standards from raw material and input receipt through packaging. 10\. Review product technical specifications. 11\. Document management in VUCE – DIGESA. 12\. Manage pest control and disinfection services, including respective follow-up. 13\. Manage customer complaints related to food safety. 14\. Hold meetings with the Commercial Department to establish quality and food safety requirements for external suppliers. 15\. Identify specific training needs and conduct or request external training. 16\. Coordinate and keep the General Manager continuously informed about activities performed. 17\. Perform other duties assigned within the scope of competence. Salary: S/.3,000.00 \- S/.4,000.00 per month Workplace: On-site employment