Product Analyst

Description

Job Summary: We are seeking a Product Analyst to ensure the successful implementation of services by managing client onboarding and coordinating with cross-functional teams. Key Highlights: 1. Be part of a leading payment solutions company. 2. Participate in innovation and digital transformation projects. 3. Professional development in a collaborative and dynamic environment. **At Expande Talento**, and on behalf of our client — a prominent payment solutions company — we are looking for a **Product Analyst** to join an innovation- and technology-solution-development-oriented team. Job Objective: Ensure successful service implementation through client onboarding management, functional tracking of requirements, and coordination with cross-functional teams to guarantee proper solution adoption. Key Responsibilities: * Manage the client onboarding process and coordinate necessary activities for successful implementation. * Perform functional tracking of incidents, requirements, and enhancements, maintaining effective communication between clients and internal teams. * Identify business needs and coordinate product configuration or adaptation according to client requirements. * Coordinate with Product, Technology, Operations, Commercial, and Support teams to ensure proper execution of projects and initiatives. * Develop and maintain functional documentation, user manuals, procedures, and operational workflows. * Monitor implementation progress, identifying risks and opportunities for improvement. * Provide second-level functional support related to product usage and operation. Requirements: * Graduate or bachelor’s degree in Industrial Engineering, Business Administration, Systems Engineering, Computer Science, Business, or related fields. * Minimum one (1) year of experience in product analysis, technological solution implementation, customer success, project management, operations, or similar functions. * Desired experience in fintech, banking, payment solutions, or technology companies. * Knowledge of agile methodologies (Scrum), BPMN, APIs, Microsoft Office 365, and collaborative tools. * Intermediate English proficiency. Work Modality and Schedule: * Hybrid modality. * Monday to Thursday: 8:00 a.m. to 6:00 p.m. * Friday: 8:00 a.m. to 5:00 p.m. Contract Modality: Full payroll + 100% EPS coverage. What We Offer: * Opportunity to join a leading company in the payment solutions sector. * Participation in innovation and digital transformation projects. * Professional development in a collaborative and dynamic environment. If you meet the profile and wish to take on a new professional challenge, do not hesitate to apply. Salary: S/.1.00 – S/.2.00 per month Application Question(s): * Complete the following link to learn more about your profile and expectations: https://docs.google.com/forms/d/e/1FAIpQLSfxmM80YqZ80z2NrhdSBZYwodOHT5P-8tTeFfDkLo9JazEJTg/viewform?usp=dialog Work Location: Hybrid in San Isidro, Lima