Concierge

Description

Job Summary: Coordinate and manage the VIP guest experience through personalized service and incident resolution. Key Responsibilities: 1. Create positive and memorable experiences for VIP guests 2. Coordinate and manage VIP reservations and services 3. Track incidents to facilitate service recovery **Responsibilities:** * Create a positive and memorable guest experience through personalized service * Answer incoming VIP guest calls at the hotel regarding special butler requests * Coordinate and execute VIP amenities and reservations * Monitor VIP guest incidents and contact guests for service recovery * Reservation and service management: Coordinate and manage restaurant, spa, event, and local activity reservations **Requirements:** * Degree in Hospitality, Public Relations, Business Administration, or related field * Intermediate/Advanced English * Minimum 1 year of experience in this position Employment Type: Full-time Salary: Starting from S/.1,372\.00 per month Work Location: On-site employment