Job Summary: At Pelvicare, we are seeking an organized and proactive individual to manage our patients' experience from the first contact through to the completion of their treatment. Key Highlights: 1. Professional growth and development path 2. Ongoing training 3. Human, professional, and collaborative work environment At Pelvicare, we are seeking an organized, proactive individual with excellent interpersonal skills to manage our patients' experience from their first contact through to the completion of their treatment. The position is on-site and plays a key role in the center’s daily operations, responsible for receiving and guiding patients, scheduling appointments, tracking treatments, and supporting operational and administrative order within the department. This position requires full-time on-site presence and direct patient interaction throughout the workday. **Main Responsibilities:** * In-person, WhatsApp, and telephone patient support. * Receiving and guiding patients at the front desk. * Managing, scheduling, and tracking appointments. * Confirming attendance and following up to reduce cancellations. * Ongoing coordination with physiotherapists and internal team members. * Handling payments, cash register closing, and basic administrative control. * Follow-up to ensure continuity of treatments. * Organizing patient files, records, and documentation. * Overseeing general order at the center and providing support during emergencies. * Responsible management of urgent situations when necessary. **Requirements:** * Customer service experience in healthcare centers (minimum 6 months). * Strong organizational skills, punctuality, and high sense of responsibility. * Good communication skills and empathetic interpersonal manner. * Full-time availability in San Borja. * Availability to work Monday–Friday, 11 AM–8 PM, and Saturday, 8 AM–2 PM. **What We Offer:** * Formal employment contract with statutory benefits under the MYPE regime. * Professional growth and development path. * Ongoing training. * Human, professional, and collaborative work environment. * Compensation commensurate with experience, skills, and alignment with the profile. We seek an individual with sound judgment, empathy, and the ability to thrive in a dynamic, human-centered environment focused on patient well-being. If you are motivated to make a positive impact on people’s lives, work with purpose, and join a team that prioritizes well-being, quality, and warm patient care, we would love to meet you. \**To proceed with the selection process, please complete the following form*: **https://forms.gle/fKFNeeQUMMEW6wEs9** Work Location: On-site – San Borja Salary: S/.1,400\.00 \- S/.2,000\.00 per month Application Question(s): * Apply by completing the following form: https://forms.gle/fKFNeeQUMMEW6wEs9 Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
