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Shared Services Agent
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. Club Golf los Incas 492, Santiago de Surco 15023, Peru
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Description

**Date:** 4 Nov 2025 **Location:** Lima, PE, 15023 **Company:** Paysafe **ABOUT PAYSAFE** Paysafe is a leading payments platform with a strong track record serving merchants and consumers in the global entertainment sector. Its primary objective is to facilitate seamless connections and transactions between businesses and consumers through industry-leading capabilities in payment processing, digital wallets, and online cash solutions. With 29 years of experience in online payments, an annualized transaction volume of $152 billion in 2024, and approximately 3,000 employees across more than 12 countries, Paysafe connects businesses and consumers through 260 payment types in 48 currencies worldwide. Offered via an integrated platform, Paysafe’s solutions are oriented toward mobile-initiated transactions, real-time analytics, and the convergence of physical and online payments. For more information, visit www.paysafe.com. **RESPONSIBILITIES AND FUNCTIONS OF THE OFFERED POSITION:** * Manage fraud cases reported by banks, shoppers, and merchants for prompt resolution. * Support the legal team in handling reported legal cases. * Collect and digitize legal cases received at reception. * Update merchants and banks on the status of fraud cases related to them. * Register fraud and legal cases for proper follow-up and subsequent analysis. * Assist in other processes within the fraud team as required. **REQUIREMENTS** * One year of experience in payment methods or fintechs (Desirable) * Availability for hybrid work. * EDUCATION: Industrial Engineering, Business Engineering, or Administration. * ACADEMIC DEGREE: University graduate (Essential) * Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint. * Intermediate-Advanced Excel skills (Macros desirable) * Intermediate-Advanced English **Why work at Paysafe?** * **Professional Growth:** We offer continuous learning and development opportunities that will allow you to advance your career in the dynamic world of online payments. * **Employee Benefits:** In addition to a competitive salary, we offer medical insurance, life and cancer insurance, 30 paid vacation days, 4 paid volunteer days per year, summer hours (Dec-Mar), one birthday free day off, and much more. * **Work-Life Balance:** We are committed to fostering a balanced and flexible work environment that allows you to grow both personally and professionally. ***Equal Employment Opportunity*** *Paysafe provides equal employment opportunities to all employees and applicants for employment and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require any reasonable accommodation, please let us know. We are happy to assist and look forward to hearing from you.*

Source:  indeed View original post
María García
Indeed · HR

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