Description
Job Summary:
Apex América is seeking talent for its customer service team, responsible for resolving inquiries and recording interactions.
Key Highlights:
1. Handle and resolve customer inquiries
2. Accurately record interactions in the system
3. Meet quality and productivity metrics
Apex América, a leading company in the Telecommunications sector with over 20 years of experience, is currently seeking new talent to join our team.
**Responsibilities**
\* Answer customer calls.
\* Resolve customer inquiries and requests.
\* Accurately record each interaction in the system.
\* Meet quality and productivity metrics.
Requirements
\* Minimum 3 months of Call Center experience.
\* Availability to work 100% on-site.
\* Availability to work Monday through Friday.
**Work Schedule**
\* Monday to Friday: 7:00 a.m. to 6:00 p.m.
\* Fixed days off: Saturday and Sunday.
**Benefits**
\* Base salary: S/ 1,130\.
\* Variable pay: S/ 113\.
\* Family allowance: S/ 113, if applicable.
\* Full payroll registration from day one.
\* Vacation, Essalud, CTS, bonuses, ONP/AFP contributions, and other statutory benefits.
\* Career development path.
\* Corporate agreements and discounts.
\* Performance-based awards and incentives.
**TO SCHEDULE AN INTERVIEW, CONTACT: 940 045 313**
!Join Apex América and become part of our team!
Workplace: On-site employment