Job Summary: We are seeking an On-Site Technical Support Technician to join Stefanini, delivering comprehensive technical support to end users and computing equipment. Key Highlights: 1. On-site comprehensive hardware and software support. 2. Full management of computing devices and peripherals. 3. Opportunity to co-create a better future at Stefanini. Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected across 41 countries, doing what we love and co\-creating a better future. You definitely don’t want to miss this! On\-Site Technical Support! Why will we choose you? Because the challenges you’ll take on reflect your ambitions! **Responsibilities and Duties** * Support for the entire fleet of PCs and peripherals (pin pad \- ticket printers \- etc). * Resolution of hardware and software incidents on-site. * Support for incidents related to base software. * Preparation, installation, configuration, and replacement of computing equipment. * Equipment cloning and user data backup. * Equipment customization and data restoration. * Preparation of equipment for delivery to vendors and end users. * First-line support for printers. * Maintenance of up-to-date hardware inventory. * Preparation of management reports and summaries as required. * Transportation and relocation of equipment between client sites (driving company-assigned vehicles). * Manual registration and tracking of equipment movements \- waybills. **Requirements and Qualifications** * Bachelor’s degree or technical diploma in Computer Science, Information Technology, or related fields. * Advanced knowledge of Windows operating systems. * Minimum one (1\) year of experience as an on-site technical support technician. * Advanced hardware diagnostics (PCs, laptops, printers, peripherals). * Installation and configuration of operating systems and institutional software. * Intermediate proficiency with office tools (office productivity software, hardware and software). * Advanced knowledge of cloning tools. * Basic knowledge of data and VoIP networks. * Experience supporting audiovisual equipment (projectors, displays, audio systems, controllers). * Ability to coordinate with vendors. * Soft skills including empathy, strong communication, and courteous interaction with users. **Additional Information** Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow—together. Here, every action matters, and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you’re a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and let’s build a better future—together!
María García
Indeed · HR
María García
Indeed · HR
