CUSTOMER SERVICE EXECUTIVE 2026

Description

Job Summary: We are seeking a Customer Service Executive to provide information on admissions and academic methodology while maintaining educational quality. Key Highlights: 1. Customer service experience, preferably in education 2. Excellent communication and persuasion skills 3. Leadership ability and teamwork The **TRILCE Educational Organization**, with 46 years of experience in the Education sector, requires **a Customer Service Executive for its Santiago de Surco branch for the 2026 academic year**. We take pride in delivering quality education and seek representatives who reflect our values and help convey information about our schools' admission process and academic methodology through sound service practices. ***Requirements:*** * Technical studies in Secretarial Science and/or Administration and/or related fields. * Minimum one (01) year of customer service experience, preferably in the educational sector. * Experience in collections and POS handling. * Excellent communication and persuasion skills. * Leadership ability and teamwork. ***Responsibilities:*** * Provide accurate and timely information about our educational services. * Follow up with prospects via phone calls, emails, and messages. * Address inquiries from parents and refer them to the appropriate departments. * Manage distribution of received external correspondence and documentation. * Collaborate closely with other departments to ensure effective customer service. * Perform other duties related to area management or as assigned. ***Benefits:*** * Join a leading company in the educational market. * Social benefits as stipulated by law. Employment Type: Full-time Work Location: On-site