MULTI JOCKEY PLAZA

Description

Job Summary: We are seeking multifunctional staff passionate about customer service and experienced in coffee preparation to serve, sell, and interact courteously with customers. Key Responsibilities: 1. Customer service and attention 2. Coffee beverage preparation 3. Cash handling and order management Hello, We are Alanya Bakery, currently looking for new MULTIFUNCTIONAL staff — Jockeys. Location: We seek team members who are passionate about customer service and knowledgeable in coffee preparation. The position is full-time with rotating shifts. Responsibilities: * Greet and interact with customers in a courteous and friendly manner. * Keep your workstation clean. * Promote sales of products as directed by the store supervisor. * Pack display-case orders upon request. * Restock and prepare the dessert and croissant display case. * Process payments. * Issue receipts and/or invoices, per customer request. * Enter in-store and delivery orders. * Perform cash reconciliation at store opening and closing. * Maintain continuous communication with customers. * Prepare coffee beverages (cold and/or hot). * Conduct product counting and requisitioning. * Welcome customers in a friendly and courteous manner. * Process payments. * Issue receipts and/or invoices, per customer request. * Enter table, take-out, and delivery orders. * Promote sales of products as directed by the store supervisor. * Perform cash reconciliation at store opening and closing. * Verify orders received at the store. * Inspect products in the display case. * Manage customer transactions using the INFOREST system. * Enter orders and ensure correct pricing. * Accept cash and/or credit card payments. * Check product expiration dates, FIFO, BPM, BPA. * Know the menu. * Report incidents occurring in your area. * Take customer orders. * Complete administrative forms as required. * Prepare coffee beverages (cold and/or hot). * Greet and interact with customers in a courteous and friendly manner. * Keep your workstation clean. * Restock and prepare the dessert and croissant display case. * Check espresso extraction time and proper texture. * Operate the espresso machine correctly. * Monitor equipment temperature and cleanliness to ensure optimal coffee flavor. * Submit daily incident reports. * Check product expiration dates, FIFO, BPM, BPA. * Replace water filter salts biweekly to ensure product quality for sale. * Properly operate and calibrate coffee grinder settings. * Complete the daily checklist upon arrival, shift handover, and departure, reporting findings to your store supervisor. * Conduct weekly inventory of kitchenware and report counts to your supervisor at shift end. * Prepare cold brew, chocolates, syrups, and other items. * Serve customers at the display case, learning croissant and dessert contents to provide recommendations and boost sales. * Perform general cleaning of the area and equipment used in the station. * Polish glasses, mugs, display cases, and glassware assets. * Stock desserts into the display case, including croissants and pastries. * Perform suggestive selling to meet daily, weekly, and monthly targets. * Rotate display-case products. * General cleaning. * Promote suggestive selling to meet daily, weekly, and monthly targets. * Ensure necessary supplies are available for beverage preparation. * Document all incidents in your area, submitting reports with possible solutions. 8-HOUR SHIFTS Compensation: S/.1,500 + SALES BONUS (S/.200–S/.400) Lunch included Rotating Shifts: Start time: 8:00 AM Closing time: 11:00 PM Benefits: Formal employment with statutory benefits 15 days of vacation + half-benefits If you wish to join our team, contact us at 998855034 Salary: S/.1,500.00 per month Workplace: On-site employment