Position Summary: We are seeking an Order and Pickup Tracking Assistant to manage operations, customer incidents, and coordinate internal solutions. Key Highlights: 1. Manages operational tracking and resolves order and pickup incidents. 2. Coordinates with internal departments to implement effective solutions. 3. Identifies root causes of incidents and supports indicator monitoring. We are currently looking for an **Order and Pickup Tracking Assistant**, responsible for conducting operational tracking and managing incidents related to services requested by our customers and stores. **Responsibilities:** * Track orders, requests, and pickups. * Manage inquiries and incidents reported by stores. * Coordinate with relevant internal departments to resolve cases. * Record and categorize information in AppSheet. * Identify frequent causes of incidents. * Prepare tracking reports for the immediate supervisor. * Support area indicator monitoring. **Requirements:** * Minimum 1 year of experience in customer service, order tracking, logistics, courier, distribution, or similar fields. * Intermediate Excel skills. * Technical or university studies, at least ongoing. * Analytical and problem-solving skills. * Proactivity, organization, and communication skills. **Working Conditions:** * Schedule: Monday to Saturday, 9:00 a.m. to 6:00 p.m. * Monthly remuneration: S/ 1,300\. Salary: S/.822\.92 per month Workplace: On-site employment
María García
Indeed · HR
María García
Indeed · HR
