Job Summary: We are seeking a Hotel Manager to oversee daily operations, maintain quality standards, coordinate staff, and manage reservations and finances. Key Highlights: 1. Manages and supervises the hotel’s daily operations, staff, and finances. 2. Ensures service quality and guest satisfaction. 3. Offers opportunities for professional growth and development. **SM Hotel & Business Av Universitaria 848, San Miguel.** **Join us and become part of our team as Hotel Manager!** **Main Responsibilities:** * Manage and supervise daily hotel operations (front desk, housekeeping, maintenance, and support areas). * Ensure compliance with quality, service, and guest service standards. * Coordinate and supervise operational and administrative staff: scheduling, performance, and discipline. * Manage reservations, occupancy, rates, and availability across sales channels (PMS, OTAs, and corporate clients). * Monitor revenue, expenses, and operating costs to ensure hotel profitability. * Prepare operational and financial reports for management. * Address and resolve guest complaints, special requests, and unexpected situations. * Supervise proper maintenance of hotel facilities and assets. * Manage procurement, inventory control, and supplier relationships. * Ensure compliance with safety, hygiene, and internal order regulations. * Coordinate basic commercial activities targeting the corporate and business segment. * Guarantee an efficient, comfortable, and professional experience for business guests. **Experience and Knowledge:** * Degree in Hotel Management, Tourism, Business Administration, or related field. * Minimum 1–2 years’ experience in hotels or similar establishments. * Familiarity with hotel systems (PMS), online reservations, and billing. * Basic English (preferred). * Fundamental knowledge of accounting and cost management. * Flexible working hours and ability to handle unforeseen situations. **Benefits:** * Competitive salary commensurate with experience. * Professional and collaborative work environment. * Opportunities for professional growth and development. * Active participation in hotel management and continuous improvement. * Biweekly and monthly payments. **Send your updated CV to WhatsApp: 941 994 747** **Immediate availability** Job Type: Full-time, Permanent Workplace: On-site