Description
Job Summary:
We are seeking a Branch Leader / Gym Administrator to manage operations and the team, ensuring excellence and customer service.
Key Highlights:
1. Leadership in operational and commercial management of the branch
2. Team coordination and comprehensive supervision
3. Problem solving and service orientation
**BRANCH LEADER / GYM ADMINISTRATOR (LINCE)**
**About the company:**
At XFLY Estudio Fitness, we are looking for top talent to lead the operational and commercial management of our branch in Lince. We seek a candidate with strong leadership skills, problem-solving ability, and a service-oriented mindset.
**Job Mission:**
Oversee and ensure the proper operational functioning of the assigned branch, coordinate cross-departmental teamwork, and uphold the brand’s standards of excellence and service.
**Essential Requirements:**
* Technical or university studies (completed or ongoing) in Administration, Commercial Management, Sports Sciences, or related fields.
* Minimum 1 year of experience leading teams or managing commercial outlets (preferably in the fitness, sports, or retail sectors).
* Intermediate-level proficiency in Microsoft Office.
* Basic knowledge of labor regulations and customer service metrics.
* Proactive profile with high empathy, leadership, conflict-resolution capability, and results orientation.
**Key Responsibilities:**
* Supervise overall operations and daily activity execution at the branch.
* Ensure compliance with operational protocols, regulations, and internal policies.
* Coordinate communication among reception, trainers, maintenance, and sales teams.
* Periodically evaluate the performance and productivity of supervised staff.
* Manage customer service, promptly resolving member complaints or incidents.
**Employment Offer and Benefits:**
* Fixed monthly salary: S/ 1,700\.00 PEN.
* Enrollment in MYPE payroll starting from the 4th month of employment.
* 100% free membership to train at XFLY branches.
* On-site (full-time) work arrangement.
Salary: S/.1,700\.00 per month
Workplace: On-site employment