**OPERATIONS COORDINATOR** **REQUIREMENTS:** · High school diploma or Bachelor’s degree in Industrial Engineering, International Trade, International Business, or related fields, with solid academic training in logistics and operational processes. · Minimum 5 years of experience in international trade, logistics, or freight forwarding. · Solid knowledge of Incoterms, the General Customs Law, and tax regulations applicable to international trade. · Up-to-date knowledge of regulations issued by the Ministry of Transport and Communications (MTC), SUNAT/Customs, and the Ministry of Foreign Trade and Tourism (MINCETUR). · Experience handling perishable cargo (reefer) and mineral cargo. · Proficiency in FCL (Full Container Load) and LCL (Less than Container Load) operations. · Knowledge and hands-on experience with MISLO and MIIO systems. · Experience managing performance indicators: KPIs and SLI (Supplier Logistics Indicator). · Intermediate to advanced English proficiency, mandatory (spoken, written, and reading). · Availability to work on-site Monday through Friday from 9:00 a.m. to 6:00 p.m., and Saturdays from 9:00 a.m. to 1:00 p.m. · Availability to work on-site in Miraflores. **RESPONSIBILITIES:** \- Maintain personalized service and customer loyalty. \- Lead, plan, organize, and control the freight agency’s administration in accordance with regulations established by SUNAT–Customs. \- Responsible for compliance with laws, regulations, trade agreements, and other provisions governing the international movement of goods. \- Promote compliance with the RIT (Reglamento de Importación y Exportación / Import and Export Regulations). \- Lead and coordinate the team to ensure proper execution of daily procedures and operations. \- Ensure, through management and leadership, that all import/export shipments are completed accurately and on time. \- Handle SLI cargo. \- Manage team productivity and develop initiatives to improve operational efficiency. \- Resolve issues raised by customers regarding their shipments. \- Guarantee operational adherence to compliance standards. \- Up-to-date knowledge of new customs regulations and proficiency in MISLO and MIIO. \- Handling of FCL/LCL, bulk cargo, minerals, and reefer cargo. \- Handling of project cargo and oversized cargo (machinery and rolling equipment). \- Identify training needs and opportunities to build a highly qualified operations team. \- Lead and optimize each process element within international trade. \- Monthly end-of-month meetings with management to report cargo movements during the month. \- Coordination with management. **BENEFITS:** \- Market-competitive salary \- Career development path \- Service contract Employment type: Full-time Salary: Starting from S/.1\.00 per month Application question(s): * Provide your current mobile phone number and WhatsApp number * How many years of experience do you have in this position? Please specify the industry. * Are you familiar with regulations issued by the MTC, SUNAT/Customs, and MINCETUR? * Do you have expertise in FCL (Full Container Load) and LCL (Less than Container Load) operations? * Do you have experience managing performance indicators: KPIs and SLI (Supplier Logistics Indicator)? * What is your level of spoken/written/reading English proficiency? * What is your expected salary? * Are you available to start immediately? Work location: On-site employment