Job Summary: We are seeking a creative and organized Customer Service and Reservations Executive to handle inquiries and reservations, coordinating with local store teams. Key Highlights: 1. Excellent work environment 2. Opportunity for professional growth Join our team! We are looking for a creative, organized individual with excellent customer service skills to serve as a **Customer Service and Reservations Executive** at our café. **Responsibilities** * Respond to inquiries via WhatsApp, Instagram, TikTok, and our website. * Manage and confirm reservations for our locations. * Provide information about products, promotions, and events. * Resolve customer inquiries and issues. * Coordinate with local store teams to ensure efficient service. **Requirements** * Experience in customer service or digital customer support. * Excellent writing and spelling skills. * Proficiency in WhatsApp Business and social media platforms. * Availability for 100% in-person work. * Service orientation and strong organizational skills. * Availability to continuously monitor messages, inquiries, and reservations using a corporate mobile phone. **We Offer** * Remype payroll registration * Excellent work environment. * Opportunity for professional growth. **Schedule** * Monday to Friday: 8:00 a.m. to 6:00 p.m. * Saturdays: 8:00 a.m. to 1:00 p.m. * 100% in-person work Salary: S/.2,000.00 - S/.2,500.00 per month Application Questions: * Briefly describe your experience: * Have you managed reservations, appointments, or customer service through digital channels? Briefly explain your experience. * Are you available to handle inquiries and reservations that may come in outside your regular working hours? Yes/No * Please provide your current phone number: * The salary is 2500 soles; do you agree? Workplace: In-person employment
María García
Indeed · HR
María García
Indeed · HR
