Customer Service Executive 2026

Description

Position Summary: We are seeking a Customer Service Executive to provide information regarding admissions and academic methodology while maintaining TRILCE's educational quality. Key Highlights: 1. Key role in family support and guidance 2. Interdepartmental collaboration for effective service delivery 3. Opportunity to join a leading education company The **TRILCE Educational Organization**, with 46 years of experience in the Education sector, requires **a Customer Service Executive to join its Santiago de Surco branch for the 2026 academic year**. We take pride in delivering quality education and seek representatives who reflect our values and help convey information about our schools' admission process and academic methodology through sound service practices. ***Requirements:*** * Technical studies in Secretarial Science and/or Administration and/or related fields. * Minimum 1 year of experience in Customer Service, preferably in the education sector. * Preferred age range: 20–30 years. * Experience in collections and POS system operation. * Excellent communication and persuasion skills. * Leadership ability and teamwork capability. ***Responsibilities:*** * Provide accurate and timely information about our educational services. * Follow up with prospects via phone calls, emails, and messages. * Address inquiries from parents and refer them to the appropriate departments. * Manage distribution of received external correspondence and documentation. * Collaborate closely with other departments to ensure effective customer service. * Perform other duties related to area management or as assigned. ***Benefits:*** * Join a market-leading education company. * Statutory social benefits. Employment Type: Full-time Work Location: On-site employment