Position Summary: We are seeking a Services Manager committed to operational excellence, team leadership, and customer satisfaction, ensuring the proper execution of services under the highest standards. Key Highlights: 1. Being part of a world-leading company in quality-of-life services. 2. Job stability and opportunities for professional development. 3. Ongoing training. **At Scouter, on behalf of our client**, we are seeking a **Services Manager** committed to operational excellence, team leadership, and customer satisfaction, who ensures the proper execution of services under the highest standards of quality, safety, and efficiency. #### **Main Responsibilities:** * Comprehensive management of assigned services (operations, quality, costs, and KPI compliance). * Leading and supervising operational teams, fostering a positive and high-performance work environment. * Ensuring compliance with contracts, internal procedures, and Sodexo standards. * Coordinating with the client to ensure proper service delivery and addressing operational requirements. * Monitoring budget, operational costs, and management indicators. * Ensuring compliance with safety, occupational health, and environmental regulations. * Supervising the proper management of service resources, supplies, and assets. #### **Requirements:** * Technical or university degree in Administration, Industrial Engineering, or related fields. * Minimum of **3 years** of experience leading service operations (food services, facilities management, cleaning, hospitality, camps, or similar operations). * Experience managing personnel and leading operational teams. * Knowledge of cost control, management indicators, and customer service. * Availability to work under operational schedules (as required by the service). * Intermediate-level proficiency in Microsoft Office tools. #### **Key Competencies:** * Leadership and results orientation. * Organization and planning. * Effective communication. * Problem-solving. * Focus on safety and service quality. #### **We Offer:** * Being part of a world-leading company in quality-of-life services. * Job stability and opportunities for professional development. * Ongoing training. * Market-competitive remuneration and corporate benefits. **Work Schedule:** Full-time