Corporate Sales Administration Coordinator

Description

Position Summary: Responsible for the comprehensive administration of sales, acting as the commercial back-office and providing operational support to the sales team. Key Responsibilities: 1. Manages the quotation and order processing, ensuring proper tracking. 2. Coordinates logistics and inventory, anticipating stockouts and managing deliveries. 3. Handles customer complaints and authorizes repairs. **Mission:** Ensure the proper end-to-end administration of sales — quotations, orders, shipments, inventory levels, customer complaints, and after-sales service — acting as the commercial back\-office and providing operational support to the sales team. **Responsibilities:** * Manages the quotation and order processing, ensuring accurate registration, tracking, and closure. * Coordinates with logistics and warehouse teams on shipments and inventory levels, anticipating stockouts and managing delivery priorities. * Handles customer complaints and authorizes repairs, tracking them to resolution. * Prepares and reports sales reports. * Reviews and approves expense reimbursements for commercial team personnel. * Maintains contact with customers solely in an informational capacity: responding to product-related inquiries via quotations and coordinating deliveries, without assuming direct commercial management (e.g., selling, negotiating, or closing deals). * Performs additional responsibilities in coordination with Commercial Management. **Requirements:** * Minimum 3 years of experience in similar roles such as Sales Administrative Analyst or commercial back\-office in industrial companies, with experience handling complaints, after-sales service, and coordination with warehouse/logistics. * Mandatory experience in the industrial sector. * Completed technical or professional education in Industrial Engineering, Industrial Administration, or related fields. * Experience in inventory and logistics management; intermediate-level MS Office proficiency. * Skills: Organization and attention to detail, orientation toward internal and external customers, negotiation (for complaint handling and internal coordination), leadership, integrity. Salary: S/.4,000\.00 \- S/.5,000\.00 per month Work Location: On-site employment