Quality Coordinator

Description

Job Summary: Implements and supervises quality improvements in operational processes, ensuring compliance with controls and managing risks to ensure the effectiveness of the Quality Management System. Key Highlights: 1. World leader in inspection, verification, and certification 2. Comprehensive management of the Quality Management System and its processes 3. Opportunity to participate in internal and external audits **Company Description** SGS is the world leader in inspection, verification, testing, training, and certification. It is recognized globally as the foremost authority on quality and integrity, with over 95\.000 employees and a network of more than 2\.400 offices and laboratories worldwide. **Job Description** Implement quality improvements in operational processes to achieve the effectiveness of the Quality Management System. Verify compliance with process controls and ensure the quality of results. Identify and address quality risks, impartiality issues, and process deviations. Evaluate and manage the handling of failures, customer complaints, and nonconformities using the tools established by the Quality Management System. Execute and manage compliance with Quality Management System programs across the company’s business and functional units. Periodically update and evaluate quality indicator results and report them to the immediate supervisor for decision-making purposes. Prepare documentation related to certification, accreditation (expansion, reduction, and updating), authorization, and tenders, among others. Participate in internal audits, homologations, supplier evaluations, and external audits—either as an auditee or as a qualified technical expert, as applicable. Develop, coordinate, and statistically analyze data from services or processes requiring validation or verification, according to business needs. Maintain the assigned department’s document management system up to date. Supervise the application of various information systems by company locations to achieve the effectiveness of the Quality Management System. Perform other similar duties as directed by the Employer or hierarchical superior based on organizational needs and requirements. **Requirements** * Bachelor's degree in Chemistry, Biology, Engineering, or related fields. * 3 years providing physical, chemical, or microbiological testing services. * 2 years serving as a Quality Coordinator while maintaining laboratory accreditation. * Solid statistical knowledge. * Intermediate spoken and written English proficiency. * Knowledge of ISO 9001 / ISO 17025 / ISO 37001 standards. **Additional Information** * Birth and Christmas gifts for employees' children * Life insurance coverage starting from the date of joining the organization * Special leave entitlements * Benefits