Job Summary: We are seeking a professional to maintain and improve the quality management system, supervise production, and ensure customer satisfaction. Key Responsibilities: 1. Maintain and improve the quality management system. 2. Participate in the development of new products and processes. 3. Monitor and control customer complaints. **REQUIREMENTS:** * Graduate in Industrial Engineering, Food Industry Engineering and/or related fields. * Minimum 01 year of experience in similar positions. * Personnel management skills. * Good Manufacturing Practices (GMP), HACCP, HARA, and BRCGS Packing. * Intermediate English. * Intermediate office software skills. * Knowledge of SSOMA (Desirable). **RESPONSIBILITIES:** * Maintain and improve the quality management system to ensure compliance with quality and food safety policies according to GMP, as well as customer satisfaction through supervision. * Perform quality control on plastic packaging injection and screen printing. * Report existing failures in the production chain that could affect quality. * Participate in the development of new products, use of new raw materials, new facilities or equipment, and support the implementation of these developments. * Verify product functionality. * Monitor production operations to ensure compliance with quality regulations. * Prepare quality certificates and technical data sheets for finished products. * Monitor and control customer complaints, and ensure implementation of mechanisms to improve production and satisfy dissatisfied customers. * Conduct audits and homologation processes. * Pest control management. * Control calibration and verification of measuring equipment. * Identify and issue non-conforming product reports. * Issue complaint letters. * Other duties as assigned by immediate supervisor and Management. Employment Type: Full-time, Permanent Salary: S/.1,800.00 per month Work Location: On-site employment