Administrative Assistant - San Isidro (with availability)

Description

Position Summary: We are seeking a Collections Assistant to support validation, payment tracking, delinquency management, and communication with members. Key Highlights: 1. Support in the comprehensive management of collections and follow-up with members 2. Coordination and direct communication with members 3. Digital file management and administrative support **Requirements:** * Technical and/or university education, preferably in Administration or Accounting. * Minimum 2 years of experience in similar positions. * Customer service experience. * Intermediate Excel (mandatory) **Main Responsibilities:** * Support validation and tracking of bulk uploads in collection systems and actual charges. * Record payments made by members via platforms or bank collection systems to keep the collections system updated on a daily basis. * Conduct communications and coordination with members regarding unprocessed charges. * Support collection follow-up by sending emails and making phone calls, according to the conditions of the list of delinquent members. * Support collection follow-up by drafting, issuing, and managing demand letters for payment addressed to members in delinquent status. * Manage dispatch of signed demand letters for payment issued by the responsible authority (General Manager, Treasurer Director, or Secretary Director), depending on the member’s level of delinquency. * Prepare and provide account statements upon member request. * Provide support in organizing and managing shared digital files of the Collections Department. * Assist in handling and routing incoming calls and emails, forwarding requests to the relevant department. * Assist in organizing, receiving, classifying, registering, and delivering correspondence received at the Club’s administrative office. * Assist in maintaining and controlling stock levels of office supplies in the Club’s administrative office stationery inventory. * Other duties assigned by the Collections Coordination or the Administration and Finance Head. **Working Hours:** Monday to Friday: 8:00 AM to 5:30 PM Saturday: 8:00 AM to 1:30 PM Work Location: San Isidro **Skills or Competencies:** Personal Domain: · Responsibility. · Active listening and comprehension skills. Professional Domain: · Teamwork capability. · Judgment and problem-solving ability. · Level of commitment. · Negotiation and communication skills at all levels. **If your profile matches the requirements, don’t wait—apply now!** Job Type: Full-time Salary: S/.1,200.00 per month Work Location: On-site employment