Administrative Assistant – Clinical Laboratory

Description

Position Summary: We are seeking an Administrative Assistant for a clinical laboratory, with experience in customer service and administrative functions, and a strong willingness to interact directly with patients. Key Responsibilities: 1. Direct patient care and guidance on laboratory services. 2. Administrative management and office function support. 3. Communication and customer service orientation. **ADMINISTRATIVE ASSISTANT — CLINICAL LABORATORY** **Requirements** * Graduate of a technical program in health sciences, secretarial studies, administration, or related fields. * Minimum 6 months of experience in customer service or administrative roles; prior experience in a clinical laboratory or healthcare center is preferred. * Strong willingness to interact directly with patients. **Responsibilities** * Receive and guide patients at the facility: pricing, pre\-analytical requirements, and report turnaround times. * Prepare quotations for test packages and profiles, always offering the full-package option where applicable. * Respond promptly and courteously to inquiries via WhatsApp and social media. * Deliver reports via email/WhatsApp and register information in the SIGLA system. * Coordinate sample collection and home-service appointments. * Collect payment (cash/POS) and issue receipts or invoices. * Manage petty cash and maintain daily records of services using the designated form. * Assist in requesting supplies and reagents per instructions from the immediate supervisor. * Prepare service activity reports. **Skills** * Clear communication and customer service orientation. * Intermediate Excel proficiency. * Proactivity and organizational skills. * Preferred: experience using management systems or POS. **Schedule** Monday to Friday: 7:00 a.m. to 5:00 p.m. Saturday: 7:00 a.m. to 12:00 p.m. Employment Type: Full-time Salary: S/.1,500\.00 \- S/.1,600\.00 per month Application Questions: * What are your salary expectations for full-time, on-site work in Miraflores? * Do you have experience as a receptionist, administrative assistant, or customer service representative in healthcare facilities? Work Location: On-site employment