Call Center Supervisor

Description

Position Summary: We are seeking a Financial Products Telesales Coordinator to lead a team, prospect companies, and ensure achievement of commercial objectives. Key Highlights: 1. Lead and develop a telesales team for financial products. 2. Prospect and generate commercial opportunities in the financial sector. 3. Monitor KPIs and propose improvements to enhance productivity. **Financial Products Telesales Coordinator** A **leading financial sector company** is seeking a **Financial Products Telesales Coordinator**. We are looking for a professional with experience in telesales of financial products who wishes to take on the challenge of leading our telephone sales channel, actively participating in business generation and in developing a sales team. **Main Responsibilities** * Prospect companies and present factoring services and other financial instruments via telephone. * Identify commercial opportunities and schedule meetings for the Business Executives team. * Lead, support, and develop the telesales team. * Train the team on consultative selling techniques, objection handling, and product knowledge. * Monitor commercial KPIs and ensure achievement of targets. * Listen to calls, provide feedback, and conduct ongoing coaching. * Supervise accurate recording of sales activities. * Prepare productivity and results reports. * Coordinate with the commercial team to ensure quality of generated opportunities. * Propose improvements to increase telephone channel productivity and effectiveness. **Requirements** * Completed or incomplete technical or university studies in Administration, Marketing, Business, Economics, Finance, or related fields. * Minimum **3 years of experience in telesales of financial products**, such as life insurance, health insurance, banking, finance companies, AFPs, credit cards, loans, or other financial products. * Minimum **3 years of experience leading, coordinating, supporting, or supervising sales teams**, promoting target achievement, performance development, and continuous improvement. * Experience working under management indicators (KPIs) and meeting commercial targets. * Prior B2B consultative sales experience is desirable. * Factoring experience is not mandatory; specialized product training will be provided. **What We Offer** * Formal employment registration from day one. * Specialized training on financial products. * Opportunities for professional growth. **If you have experience in banking, insurance, finance companies, or financial products and are seeking a new professional challenge, we want to meet you!** Work Location: On-site employment Salary: S/.2,000.00 \- S/.3,000.00 per month Work Location: On-site employment