HOTEL RECEPTIONIST POSITION IN MAGDALENA

Description

Job Summary: We are seeking a Hotel Receptionist with experience in check-in/out, handling guest complaints, and reservation administration, distinguished by empathetic and proactive service. Key Highlights: 1. Experience in hotel reception and OTA management 2. Communication skills, empathy, and proactivity 3. Opportunity for professional growth and a positive work environment **Montreal Magdalena Hotel \- Jirón Grau 725 Magdalena del Mar.** We are looking for your talent! **We are hiring a Hotel Receptionist.** **RESPONSIBILITIES:** * Perform check-in and check-out, early check-in and late check-out. * Handle, resolve, and record guest complaints and feedback. * Promote product sales and support the reception team in carrying out its functions, ensuring compliance with established standards. * Effectively receive and hand over shifts, communicating relevant information and incidents. * Process account billing and manage the reception petty cash fund. * Administer hotel-assigned reservations and handle cancellations, no-shows, and credit notes according to policies. * Other duties assigned by the direct supervisor. **REQUIREMENTS:** * Minimum of 6 months’ experience in hotel reception * Graduate or Bachelor’s degree in Administration, Hospitality and Tourism **(MANDATORY)** * Proficiency in OTAs (Booking, Expedia, Despegar, etc.) * Intermediate English proficiency. * Professional appearance, clear communication, and empathetic demeanor. * Availability for rotating shifts. * Proficiency in Google tools, Canva, and Office applications. * Strong service orientation. * Residence in areas adjacent to the Magdalena district. **COMPETENCIES:** * Responsible and punctual * Proactive * Ability to work under pressure * Teamwork capability **MONTREAL MAGADALENA HOTEL** offers: * **Rotating schedules** * Positive work environment * Timely salary payments * Bonuses * Job stability * Career development path * Enrollment in MYPE (microenterprise) payroll If you are interested, apply now! **Contact us at 922 300 904 (WhatsApp only), attaching your CV. Please indicate that your application is for the reception department.** Application Question(s): * Please indicate your English proficiency level. * Please indicate your age and district of residence. * Do you agree with the offered compensation? Employment Type: Full-time Salary: Up to S/.1,600\.00 per month Work Location: On-site employment