Job Summary: We are seeking a service-oriented Administrative Assistant for a psychological center, focused on customer service, appointment scheduling, and administrative support. Key Highlights: 1. Multichannel customer service and comprehensive appointment management. 2. Key administrative support and maintenance of a professional environment. 3. Opportunity for professional development in mental health through training programs. About Us We are a Psychological Center specializing in services for children, adolescents, and adults, committed to delivering high-quality, empathetic, and professionally excellent care. We are currently seeking a responsible, organized, and service-minded individual to join our team. Main Responsibilities **Respond to inquiries from patients, clients, and professionals via WhatsApp, phone calls, email, and social media.** Provide information regarding psychological services, office/consultation room rentals, operating hours, fees, promotions, and current campaigns. **Manage the appointment booking and space rental process.** Follow up with potential clients and patients who have not confirmed appointments or rentals, promoting effective sales closure. **Maintain courteous, professional, and customer satisfaction–oriented service.** Manage and organize schedules for the center’s professionals. **Send timely reminders to patients and clients to reduce no-shows.** Record, update, and maintain an organized database of patients, clients, and professionals. **Monitor daily income and perform basic cash register closing procedures.** Receive and guide patients, clients, and visitors. **Keep the reception area and common spaces tidy, clean, and presentable.** Handle complaints, feedback, and incidents with empathy and resolution-oriented approaches. **Coordinate maintenance, cleaning, and supply requisitions.** Supervise proper functioning of consultation rooms and offices. **Provide administrative support to management.** Perform other duties related to this position as assigned by the immediate supervisor. Requirements **Technical or university degree in Administration, Secretarial Studies, Marketing, Business, or related fields.** Proficiency in Microsoft Office (Word, Excel, Canva). **Proficiency in Google Drive, Google Calendar, and digital tools.** Experience in customer service via WhatsApp Business and social media. **Excellent writing, spelling, and communication skills.** Organizational ability, task follow-up capability, and results orientation. Competencies * Organization and planning. **Responsibility and commitment.** Customer orientation. **Effective communication.** Proactivity and initiative. **Problem-solving ability.** Ability to follow up and close sales. **Confidential handling of information.** Full-Time Schedule * Monday to Friday: 8:00 a.m. to 5:00 p.m. **Saturday: 8:00 a.m. to 3:00 p.m.** Compensation: S/ 1,200 Part-Time Schedule **Monday to Friday: 5:00 p.m. to 9:00 p.m.** Saturday: 3:00 p.m. to 7:00 p.m. **Compensation: S/ 600** Benefits **Formal employment registration.** Timely payments. **Performance-based bonuses and incentives.** Respectful, ethical, and collaborative work environment. **Internal training on the center’s services and processes.** Opportunity to gain experience in the mental health field. **Discounts on psychological services for immediate family members.** Additional Information **Available positions: 02** Work Mode: In-person **Work Location: Miraflores** Immediate hiring. Interested candidates may send their CV indicating availability and preferred work mode (Part Time or Full Time). CV TO EMAIL infotlasesores@gmail.com Salary: S/.1,200\.00 per month Work Location: In-person employment
María García
Indeed · HR
María García
Indeed · HR
