Job Summary: Provide exceptional service to domestic and international customers, delivering a personalized shopping experience that drives sales and strengthens the company's image. Key Highlights: 1. Personalized attention to domestic and foreign customers 2. Promote and sell products using consultative selling techniques 3. Communicate in English with foreign customers **Objective** Provide exceptional service to domestic and international customers, delivering a personalized shopping experience that drives sales and strengthens the company's image, ensuring compliance with service, presentation, and operational standards of the store located at the airport. **Responsibilities** * Deliver personalized, high-quality service to domestic and foreign customers, identifying their needs and offering appropriate solutions. * Promote and sell store products using consultative selling techniques and customer service practices to achieve sales targets. * Communicate in English with foreign customers as needed, providing clear product information and resolving inquiries. * Maintain an organized, well-stocked, and visually appealing store, ensuring proper arrangement, cleanliness, and product display. * Record sales, process payments, and close operations according to company-established procedures. * Monitor assigned inventory, promptly reporting shortages, discrepancies, or restocking needs. * Adhere to customer service, safety, and operational protocols established for commercial establishments located within the airport. * Represent the company’s image by maintaining excellent personal appearance, punctuality, and a service-oriented attitude at all times. * Prepare daily reports on sales, incidents, and relevant observations, contributing to continuous service improvement and enhanced customer experience. **Candidate Profile** * Currently enrolled in or graduated from technical or university programs in Administration, Marketing, Tourism, Hospitality, International Business, or related fields. * Experience: Minimum 1 year in customer service, sales, or retail. Excellent verbal communication skills and fluency, customer orientation, and service mindset. **Competencies** * Customer orientation. * Effective communication. * Fluency in speech. * Commercial persuasion. * Empathy. * Proactivity Job Conditions * Work schedule: Rotating shifts * Employment type: On-site * Work location: San Miguel\- Los Olivos * Rotating shift system from Monday to Sunday: Morning shift: 7:30 a.m. – 12:00 p.m. or Afternoon shift: 5:00 p.m. – 9:00 p.m. * Availability to work weekends and holidays. Salary: S/.600\.00 \- S/.650\.00 per month Work location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
