Description
Job Summary:
Your primary objective is to deliver a unique and warm customer experience through digital channels, creating an extraordinary experience via financial advisory services and education.
Key Highlights:
1. Opportunities for development and continuous learning.
2. Being part of the acceleration of digital transformation.
3. Delivering memorable experiences to customers.
**Your primary responsibility will be:**
To deliver a unique and warm experience to all our customers across digital channels, thereby creating an EXTRAORDINARY experience.
**How will you achieve this?**
* Achieve assigned commercial and omnichannel goals.
* Provide financial advisory services for assigned products and/or refer relevant cases to other channels.
* Educate customers on using digital channels (transactions, inquiries, sales).
* Assist customers with ATM transactions.
* Deliver memorable customer experiences tailored to their needs.
* Escalate difficult customer situations when necessary.
**What do we require from you?**
* Currently pursuing or having completed technical or university studies.
* Preferably 6 months of experience in sales and customer service.
* Proficiency in Microsoft Office at a user level.
**What do we offer you at Interbank?**
* The opportunity to be part of the digital transformation acceleration of one of Peru’s most important companies.
* Opportunities for development and continuous learning.
**Apply now and join a team that always aims higher!**
*At Interbank, we are committed to equal opportunity. All applicants will be considered without regard to ethnic origin, gender, age, marital status, sexual orientation, religion, disability, nationality, or economic condition.*