Job Summary: Coordinate and execute purchase order processing, manage inventory, oversee product manufacturing, handle customer complaints, and track sales indicators. Key Responsibilities: 1. Efficiently manages order fulfillment and product inventory. 2. Coordinates with customers and production to ensure timely order delivery. 3. Monitors sales indicators and handles customer complaints. * Telephone switchboard operation. * Stay updated on the prices of products marketed by the company. * Receive and enter purchase orders (POs) into the system. * Coordinate, schedule, and execute PO processing in collaboration with the warehouse department. * Verify available inventory for PO fulfillment. * Coordinate with production for manufacturing of missing or pending items. * Verify and coordinate with customers regarding PO fulfillment for orders pending due to stock shortages. * Coordinate with customers when their warehouses fail to receive our shipments. * Verify requirements on customer portals. * Schedule appointments with customer warehouses for PO processing. * Report customer complaints and grievances. * Inform customers and ROSSETTI sales advisors of any issues arising during fulfillment of their requests. * Track sales-related indicators. * Comply with the Internal Occupational Safety and Health Regulations, as well as other organizational policies. Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
