Sales Point Supervisor - SJM

Description

Job Summary: We are seeking a SALES POINT SUPERVISOR to oversee operations, personnel, and ensure goal achievement within a transportation company. Key Highlights: 1. Daily supervision of sales points and compliance with protocols. 2. Monitoring of sales indicators and implementation of improvement actions. 3. Leadership, effective communication, and resolution of incidents under pressure. We are currently looking for a **SALES POINT SUPERVISOR** for a transportation company. **REQUIREMENTS:** * Technical diploma or degree in Business Administration, Marketing, Commercial Management, Tourism, or related fields. * Minimum 2 years of experience in commercial or field supervision roles, preferably in interprovincial transportation, retail, or services. * Intermediate-level Office software proficiency. * Willingness to perform fieldwork. * Skills in leadership, effective communication, organization, control, incident resolution under pressure, commitment, and teamwork. **RESPONSIBILITIES:** * Daily supervision of sales points (bus stops), verifying adherence to schedules, targets, and staff service protocols. * Ensuring correct application of fares, promotions, and discount policies established by the Commercial Department. * Monitoring sales indicators per point, shift, and staff member, proposing improvement actions based on results. * Coordinating with the Operations Department regarding high/low-demand frequencies and traffic to ensure vehicle availability. * Ensuring sales compliance according to authorized stops per service type and route, preventing revenue leakage by staff. * Verifying proper passenger boarding and registration, avoiding unauthorized detours or stops. * Monitoring staff appearance and adherence to service and safety protocols. * Reporting incidents, complaints, or anomalies identified during supervisory visits. * Coordinating staff schedules, breaks, and shift assignments. * Motivating the team and fostering a results- and customer-service-oriented work environment. * Identifying training needs and providing staff feedback on improvement opportunities. * Preparing biweekly reports on sales, incidents, and supervision activities. * Actively collaborating with internal audits and controls conducted by Internal Audit. * Coordinating with the LIMA AGENCY Administrative Department for logistical or material requirements of sales points. * Other functions and tasks assigned by the client’s General Services Department. **BENEFITS:** * Market-competitive salary. * Full payroll registration with all statutory benefits. * Career development path. * Ongoing training programs. * Positive work environment. Please send your updated CV to 942 171 723\. Application Question(s): * Are you available to perform fieldwork? * What is your expected salary? * Please provide your current contact number: * How old are you and where do you reside? Work Location: On-site employment