Job Summary: This HR Generalist role leads the administration, coordination, and evaluation of the department’s daily functions, with a primary focus on the employee life cycle. Key Highlights: 1. Manages the employee's full life cycle. 2. Leads HR policy planning and implementation. 3. Administers the end-to-end payroll process. Crawford \& Company has been recognized globally as the leading provider of claims management and TPA solutions for insurers, brokers, and corporations. We are pioneers in the industry due to our unwavering commitment to people and our implementation of innovative tools that empower them. We operate in more than 70 countries, supported by an extensive global network of professionals. Crawford has over 85 years of service. Our 10,000+ employees worldwide are united by the same purpose: restoring lives, businesses, and communities. Our team is committed to excellence, to pursuing innovative, transparent, and 100% client-focused solutions. The **HR Generalist with Payroll Expertise** position is directly responsible for administering, coordinating, and evaluating the department’s daily functions. It leads the planning, implementation, and evaluation of HR policies, programs, and practices to support the organization’s strategy. Its primary focus is the employee life cycle, which includes: recruitment and selection, labor relations, payroll administration, compensation and benefits, training, diversity/equity/inclusion programs, performance metrics management, occupational safety and health, and organizational development. This position reports to the Head of Human Resources for Latin America. 1\. Partner with Regional HR and General Management to develop and implement HR programs, policies, and processes. 2\. Administer the end-to-end payroll process, monthly closing, annual budgeting, and forecasting. 4\. Provide a consultative and proactive HR approach by developing deep knowledge of the organization, industry, products, and processes. 5\. Lead recruitment and selection processes aligned with talent acquisition strategies. Facilitate new employee onboarding. 6\. Communicate and train on employment legal requirements: policies, procedures, laws, standards, and local and global regulations. 7\. Coordinate the performance management program. Train and assist teams in setting clear, challenging goals that support the organization’s strategy, mission, and values. 8\. Ensure participation and measure outcomes through the Pulse survey. Develop initiatives to improve organizational climate. 9\. Advise employees and managers on employment-related matters: succession and improvement plans, disciplinary actions, investigations, and terminations. 10\. Conduct compensation and benefits analysis based on salary surveys. Coordinate the Compensation Committee. Participate in departmental budget preparation and data analysis. 11\. Plan and execute the company’s training and development programs. 12\. Develop the occupational safety and health program, ensuring regulatory compliance. * Degree in Human Resources, Business Administration, Commercial Engineering, Psychology, or related field. An MBA or Master’s in HR is preferred. * Minimum 5 years of experience in Human Resources management. Prior experience in a multinational company is preferred. * Demonstrable experience managing payroll end-to-end. This requirement is mandatory. * Knowledge of Peruvian labor legislation and HR management. * Certifications in Human Resources Management, Leadership, Coaching, Data Analysis, or related areas are desirable. * Proficiency in English is preferred.
María García
Indeed · HR
María García
Indeed · HR
