SJM Sales Point Supervisor

Description

Job Summary: We are seeking a Sales Point Supervisor for a transportation company, responsible for overseeing customer service, performance targets, and operational protocols at bus stops, coordinating daily operations and fostering a positive workplace atmosphere. Key Responsibilities: 1. Leads and supervises teams at transportation sales points. 2. Ensures achievement of targets and adherence to customer service protocols. 3. Promotes a positive work environment and staff development. We are currently looking for a **SALES POINT SUPERVISOR** for a transportation company. **REQUIREMENTS:** * Technical degree or graduate in Administration, Marketing, Commercial Management, Tourism, or related fields. * Minimum 2 years of experience in commercial or field supervision roles, preferably in interprovincial transportation, retail, or service industries. * Intermediate-level proficiency in Microsoft Office. * Willingness to perform fieldwork. * Leadership, effective communication, organizational, control, problem-solving under pressure, commitment, and teamwork skills. **RESPONSIBILITIES:** * Conduct daily supervision of sales points (bus stops), verifying compliance with operating hours, performance targets, and staff customer service protocols. * Ensure correct application of fares, promotions, and discount policies established by the Commercial Management. * Monitor sales indicators per point, shift, and employee, proposing improvement actions based on results. * Coordinate with Operations regarding frequency adjustments for high/low-demand routes and traffic conditions to ensure vehicle availability. * Ensure sales occur only at authorized stops according to service type and route, preventing unauthorized sales by staff. * Verify proper passenger boarding and registration, avoiding unauthorized detours or stops. * Monitor staff appearance and compliance with service and safety protocols. * Report incidents, complaints, or anomalies identified during supervision. * Coordinate staff schedules, breaks, and shift assignments. * Motivate the team and promote a results-oriented and customer-focused work environment. * Identify training needs and provide feedback to staff on improvement opportunities. **BENEFITS:** * Competitive market-based salary. * Full payroll registration with all statutory benefits. * Career progression path. * Ongoing training programs. * Positive work environment. Please send your updated CV to 942 171 723\. Employment Type: Full-time, Permanent Salary: S/.1,800\.00 \- S/.2,000\.00 per month Application Questions: * Are you available to perform fieldwork? * What is your salary expectation? * Please provide your current contact number and WhatsApp number. Work Location: On-site employment