Veterinary Counter Staff - VMT

Description

Job Summary: Provide friendly, efficient, and empathetic service to customers, managing reception, sales of veterinary products, and coordination of services to ensure a positive experience. Key Responsibilities: 1. Friendly and empathetic service to customers and pets 2. Sales management and coordination of veterinary services 3. Support in campaigns and customer follow-up **Job Objective** Provide friendly, efficient, and empathetic service to customers, managing reception, sales of veterinary products, and coordination of services, ensuring a positive experience for the customer and their pet. **Main Responsibilities** * Serve customers in person, by phone, and via social media. * Schedule appointments for consultations, grooming, vaccinations, or other services. * Register customer and pet data into the system. * Conduct sales of products (medications, food, accessories). * Collect payments for services and products (cash handling). * Coordinate with the veterinarian for patient care. * Provide basic information about services and products. * Maintain order and cleanliness in the reception area. * Support campaigns, promotions, and customer follow-up. **Required Competencies** * Customer orientation * Effective communication * Empathy (especially toward pet owners) * Conflict resolution * Organization and responsibility * Teamwork * Stress tolerance **Requirements** * Reside in VMT or nearby areas. * Technical or incomplete studies (administration, veterinary science, or related fields) * Customer service experience (preferably in veterinary or retail sectors) * Basic cash handling and system operation skills * Basic knowledge of pet products (preferred) **Working Conditions (indicative)** * Schedule: (specify shifts) * Mode: In-person * Remuneration: (market-based) **WE OFFER:** \+ Market-competitive base salary \+ Formal payroll enrollment starting from the third month \+ Excellent working environment Contact us via WhatsApp at 977328664 Job Type: Full-time Salary: S/.1,300.00 \- S/.1,501.00 per month Application Question(s): * • In which district do you live? * • What is your mobile phone number? * • Do you have experience as a veterinary counter staff? Work Location: On-site employment