Collections Advisor

Description

Position Summary: We are seeking a Collections Advisor with experience in the field, excellent communication and negotiation skills to manage overdue debts and achieve targets. Key Highlights: 1. Call center collections experience (charged-off or delinquent accounts) 2. Effective communication and negotiation skills 3. Positive work environment and challenging goals Job Description: · We are looking for a Collections Advisor with experience in the field and excellent communication skills. Make collection calls to customers with overdue debts. Negotiate payment plans and agreements with debtors. Maintain quality in negotiations and information provided. Achieve KPIs defined by the department. · Requirements: · Minimum 6 months of call center collections experience (preferably with charged-off or delinquent accounts) Handle complex objections and difficult customers. Effective communication and negotiation skills. Create a sense of urgency in customers. Results-oriented with goal achievement focus. Record all activities in the system. Ability to work in a team. Basic computer skills. · We Offer: Formal employment from day one, including all statutory benefits. (MYPE payroll) Competitive market-based compensation. Attractive commissions! Training opportunities within a continuously growing company. Positive work environment and challenging goals.-Requirements- Minimum education: Technical years of experience Keywords: advisor, asesor, cobro, payment, collection