Customer Service Executives

Description

Job Summary: We are seeking Telephone Advisors for customer service, handling incoming calls, and managing information at a financial company. Key Highlights: 1. Legal benefits and fixed salary 2. Pleasant work environment and team-building activities 3. Flexible working hours with two Saturdays off per month A well-established financial company with 28 years of experience is looking for Telephone Advisors for customer service: BENEFITS - Fixed SALARY + Legal benefits (bonus payments, severance fund, health insurance, vacation, family allowance) - TWO SATURDAYS OFF PER MONTH - CORPORATE BREAKFASTS on the 1st day of each month. - SNACK AND COFFEE AREA freely available to all our employees. - PLEASANT work environment with integration activities and excellent facilities. REQUIREMENTS: - Minimum 3 months of experience in CUSTOMER SERVICE, CALL CENTER, or CROSS-SELLING - Excellent verbal and written communication skills. RESPONSIBILITIES: Answering incoming calls Entering information into the database Searching for data Routing emails / calls / messages Other tasks assigned by the direct supervisor COMPETENCIES: Clear diction Conflict resolution ability Friendly attitude toward customers Typing speed · WORKING HOURS: Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 8:00 AM to 1:00 PM (two Saturdays off per month). WORK LOCATION: Downtown Lima (one block from Plaza San Martín). -Requirements- Minimum education: High School Diploma years of experience Age: 19 years or older Keywords: care, costumer, cliente