GPS Monitor - Airport and Remote

Description

Job Summary: We are seeking an operator/dispatcher to coordinate and monitor transportation unit routes, providing on-site support and assistance to drivers. Key Highlights: 1. Collaborative and close-knit culture 2. We value your well-being and professional growth 3. Space to propose and lead projects **Directo:** We are a mobility technology platform with over 17 years of experience, committed to contributing to a kinder, more respectful, and safer Lima. Currently, we operate as the official mobility provider for Jorge Chávez International Airport and for Lima’s most important shopping centers and corporations. **What do we require?** * Knowledge of Lima’s districts and route orientation. * Minimum 6 months’ experience as an operator and/or dispatcher in call centers, monitoring centers, or logistics and distribution companies. * In-person customer service. **(Mandatory)** * Ability to work outdoors and adapt to changing weather conditions. * Ability to manage stress and respond effectively to emergencies. * Availability to work in a hybrid mode (in-person and virtual). * Active listening, empathy, problem-solving skills, and ability to escalate complaints and incidents. **We offer:** * Formal employment registration from day one, including all statutory benefits. * Safe transportation with discounts on our taxi fleet. * Corporate discounts with partner brands. * A collaborative, flat, and close-knit culture where every individual can propose and lead projects. * An environment where we value your well-being and professional growth. **Work Mode \- Option 1 \- Day Shift: 06:30 to 14:30\.** **Work Mode \- Option 2 \- Evening Shift: 14:30 to 22:30** **Location: Airport and Remote (as required by operational needs)** **Responsibilities:** * Plan, assign, and coordinate unit routes. * Monitor units via GPS platforms. * Assign and modify routes. * Provide pre- and post-service support to affiliated drivers. * Provide in-person assistance to passengers, including scheduling assignments and responding to inquiries. Wishing you great success in this process! Salary: Starting from S/.1,700\.00 per month Workplace: On-site employment