Job Summary: Supervise and manage customer service, import, and export operations, ensuring compliance with processes, deadlines, and customs regulations, with a focus on leadership and team support. Key Highlights: 1. Experience in customer service and import/export operations. 2. Process management and compliance with customs regulations. 3. Proactive and assertive leadership of operational teams. \- Demonstrated knowledge of customer service and operations (imports and exports), including transmissions, deadlines, directives, documentation, etc., as the role entails appropriately supervising the team’s operational activities at the agency. \- Exclusively supervise that all activities are conducted regularly and in accordance with company and customs processes, deadlines, and guidelines, under the direction of the Operations Management. \- Knowledge of SDA and SINTAD systems. \- Review of the monthly transmission report to customs. \- Operational support for routine matters and preparation of monthly reports on managed operations. \- Monitoring compliance with the team’s monthly file closures. \- Requirements: Minimum 4 years of experience in similar positions. Intermediate to Advanced English. Personnel management, proactive and assertive leadership. Employment Type: Full-time Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
