Description
Job Summary:
We are seeking a proactive Systems Assistant to provide technological support to our call center at a growing telecommunications company.
Key Highlights:
1. Technical support for equipment, networks, and software
2. Handling and resolution of technical incidents
3. Opportunity for professional growth and continuous training
We are a rapidly expanding **telecommunications** company, currently seeking a **Systems Assistant** to provide technological support to our call center.
**Main Responsibilities:**
* Basic and preventive technical support for computer equipment.
* Configuration and maintenance of PCs, internal networks, and peripherals.
* Assistance with software installation and updates.
* Support for systems used in the call center (telephony, CRM, dialers, email).
* Handling and resolution of technical incidents reported by staff.
* Coordination with technology service providers when necessary.
**Requirements:**
* Technical or university studies in Systems, Computer Science, Computing, or related fields (in progress or completed).
* Basic knowledge of hardware, software, and networks.
* Prior experience in technical support (preferred).
* Ability to work collaboratively and under pressure.
* Strong communication skills and a proactive attitude.
**Working Hours:**
* Monday to Friday (office hours).
**We Offer:**
* Continuous training.
* A positive work environment.
* Opportunities for professional growth.
Employment Type: Full-time
Salary: Starting from S/.1,200\.00 per month
Work Location: On-site employment