




Position Summary: We are seeking a Collections Assistant to support collections and payment tracking, associate service, and correspondence and file administration. Key Highlights: 1. Support in collections management and payment tracking 2. Communication and coordination with associates 3. Management of digital files and correspondence **Requirements:** * Technical and/or university education, preferably in Administration or Accounting. * Minimum 2 years of experience in similar positions. * Customer service experience. * Intermediate Excel (mandatory) **Main Responsibilities:** * Support validation and tracking of bulk uploads in collection systems and actual charge entries. * Record payments made by associates via platforms or bank collection systems to keep the collections system updated on a daily basis. * Conduct communications and coordination with associates regarding unprocessed charges. * Support collections tracking by sending emails and making phone calls, according to the list of delinquent associates. * Support collections tracking by drafting, issuing, and managing payment demand letters for associates in delinquency status. * Manage dispatch of signed payment demand letters issued by responsible authorities (General Manager, Treasurer, or Secretary Director), depending on the associate’s level of delinquency. * Prepare and provide account statements upon associate request. * Support organization and management of shared digital files within the Collections Department. * Support handling and routing of incoming calls and emails, and forward requests to the relevant department. * Support organization by receiving, sorting, registering, and delivering correspondence sent to the Club’s administrative headquarters. * Support maintenance and control of office supplies inventory at the Club’s administrative headquarters. * Other duties assigned by the Collections Coordination or the Administration and Finance Head. **Working Hours:** Monday to Friday: 8:00 AM to 5:30 PM Saturday: 8:00 AM to 1:30 PM Work Location: San Isidro **Skills or Competencies:** Personal Domain: · Responsibility. · Active listening and comprehension skills. Professional Domain: · Teamwork ability. · Problem-solving judgment and capability. · Level of commitment. · Negotiation and communication skills at all levels. **If your profile matches the requirements, don’t wait—apply now!** Employment Type: Full-time Salary: S/.1,200.00 per month Work Location: On-site employment


