Position Summary: A professional to manage the collection of overdue invoices, track customer portfolios, and prepare collection reports for a customs agency. Key Highlights: 1. Comprehensive management of collections and customer portfolio tracking. 2. Coordination with accounting and commercial departments to resolve cases. 3. Development of negotiation and customer service skills. **Requirements:** * Technical or university degree in Administration, Accounting, Finance, or related fields. * Minimum 1 year of experience in collections departments of customs agencies. * Proficiency in the SINTAD system (not mandatory). * Intermediate-level Excel proficiency (mandatory). * Strong oral and written communication skills. * Organization, responsibility, and results orientation. **Responsibilities:** * Conduct daily tracking of customer portfolios with outstanding balances. * Contact customers by phone, email, or other means to manage collection of overdue invoices. * Record and update payment and payment commitment information in the system. * Prepare collection reports and alert on potential bad debt risks. * Coordinate with accounting and commercial departments to resolve specific cases or complaints. * Assist in drafting collection letters and other related documents. **Competencies:** * Teamwork * Negotiation ability and customer service orientation. * Ability to handle difficult situations with a customer-focused approach. Working Hours: Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 9:00 AM to 12:00 PM. General employment regime; payroll enrollment from day one. Position Type: Full-time, Permanent Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
