




Summary: As a Guest Experience Expert, you are essential in creating a unique and memorable stay by providing a wide range of services and meeting guests’ needs. Highlights: 1. Create a unique and memorable guest experience. 2. Ability to move around and do what needs to be done. 3. Join an international community and an amazing team. **Additional Information** **Job Number**26009441 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Lima Historic Center, Paseo de la Republica, Lima, Lima, Peru, 15001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond simply providing guests with smooth check\-in and check\-out processes. First and foremost, we must build a unique and memorable experience. Our Guest Experience Experts take the initiative to deliver a broad range of services that guide guests throughout their stay. They are empowered to move freely within their space and do what needs to be done. Whether handling operational needs, responding to guest requests, preparing reports, or sharing local points of interest, Guest Experience Experts ensure guests feel that every transaction is part of the experience. Regardless of your role, certain things are essential for success \- creating a safe workplace, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Guest Experience Expert role requires being on your feet and moving around (standing, sitting, or walking for extended periods) and getting hands\-on with your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds (4.5 kg) without assistance). It is essential that Guest Experience Experts perform all these tasks flawlessly (and any other reasonable task assigned to them) \- so our guests remain satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education Level:High School Diploma or equivalent. Related Work Experience:No related work experience required. Supervisory Experience:No supervisory experience required. Licenses or Certifications:None required. *At Marriott International, we are committed to promoting equal employment opportunity, welcoming each person with dignity, and offering the same opportunities to everyone. We have created an environment where our associates’ unique qualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We actively prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* When you join the Sheraton family, you become part of its international community. Since 1937, our properties have served as places for connection and exchange. Sheraton associates foster a sense of belonging in more than 400 communities worldwide. We welcome our guests and help them build connections by offering enriching experiences and attentive service. If you are a team player who wants to deliver unforgettable experiences to your guests, we invite you to begin a new professional journey with the Sheraton brand. Help us fulfill our mission: to be a place that brings people together. By joining the Sheraton team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** meaning to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.


