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Job Summary: The Reception Assistant ensures an excellent welcome and immediate customer referral to maximize business opportunities and optimize waiting times. Key Highlights: 1. A key role in Inchcape's strategy for exceptional customer experiences. 2. You will be part of a collaborative, diverse, and talented team. 3. Opportunities to develop internal talent within a leading automotive company. 13 Jul 2026 lima, Peru Support Functions Permanent Employee **Reception Assistant** **Location: La Molina, Lima, Peru** **Work Mode: On-site** Do you want to lead a dynamic business transforming automotive distribution globally? At Inchcape, we have an exciting strategy to grow our global business and drive our industry toward a low-emission, sustainable future. Join Inchcape **Peru**, part of the global Inchcape company. You will play a key role in executing our strategy by delivering exceptional experiences to our customers, colleagues, and partners. You will drive the performance of a highly collaborative team composed of diverse and talented colleagues. Our **VAS** team is seeking a **Reception Assistant** to join Inchcape **Peru**. The purpose of this role is to ensure an excellent welcome and immediate customer referral to the service advisor to maximize business opportunities and optimize waiting times, ensuring no customer is left unattended in our waiting area. **Your Responsibilities** * Welcome customers upon arrival at the workshop and guide them throughout their visit. * Advise customers on any questions or concerns, escalating inquiries to the advisory or technical teams as needed. * Update the show/no-show customer register in the booking service. * Contact customers to schedule or reschedule appointments. * Coordinate mobility services for customers or internal colleagues. * Request, record, and monitor delivery of workshop lockers. * Request and coordinate catering replenishment with suppliers. * Record information regarding warranties, recalls, and workshop orders. * Update and maintain records of loan agreements. * Prepare daily appointment reports and vehicle delivery time reports. * Update vehicle passage reports. * Coordinate periodic office equipment maintenance with suppliers. **About You** To succeed in this role, you must have: * Completed technical education. * 1–3 years of experience in similar customer-facing and administrative roles. * Intermediate-level proficiency in Microsoft Office. * Basic-level proficiency in English. * Availability to work Monday–Friday and Saturdays until 1 p.m. **Start Your Journey** Join our team and become part of a world-leading automotive company that is **transforming tomorrow—together.** We are committed to developing internal talent; therefore, if you are interested in this position but do not meet all the requirements, we encourage you to apply—you may be the ideal candidate. We also recommend speaking with your current manager before applying, as part of our ongoing commitment to fostering career conversations. **Opportunities for All** Inchcape promotes the inclusion of people of all identities, backgrounds, and experiences, ensuring our workforce reflects the global communities where we operate. Read more here about our Inclusion and Diversity commitments, including our goals, programs, and policies. **Additional Information** If you are selected, we will contact you to begin our selection process. We may request additional information to learn more about your experience, education, and professional background.
