CERTIFICATION AND CUSTOMER SERVICE COORDINATOR

Description

Position Summary: We are seeking a Certification and Customer Service Coordinator responsible for issuing, validating, and coordinating academic certificates, as well as addressing student inquiries. Key Highlights: 1. Issuance and validation of academic certificates and transcripts 2. Coordination with key departments for certification management 3. Student and customer support via digital channels **LP PASIÓN POR EL DERECHO** is looking for a **Certification and Customer Service Coordinator**. Main Responsibilities: * Issuance and validation of academic certificates and transcripts. * Registration and control of digital and physical documents. * Coordination with academic, design, and logistics departments for certification management. * Handling inquiries and tracking requests from students and customers. * **Digital channel support** (email, WhatsApp, and other institutional platforms) for queries related to certificates, academic materials, and services offered. Requirements: * Technical or university degree in Administration, Education, Marketing, or related fields. * Proficiency in Word, Excel, and Google Workspace. * Experience using the Odoo platform. * Minimum of **6 months** of experience in administrative, documentation, certification, or customer service roles. * Organized, detail-oriented, and strong communication skills. **Work Modality:** On-site – Lima Salary: S/.1,300\.00 \- S/.1,500\.00 per month Application Questions: * What is your age? * What is your current residential district? * What is your monthly salary expectation? * Do you accept the work schedule from Monday to Saturday, 8:30 a.m. to 5:30 p.m.? * Do you have experience in administrative tasks, document management, certifications, or customer service? Briefly indicate where and for how long. * Can you start immediately? Work Location: On-site employment