IT Support Assistant - Callao

Description

Job Summary: We are seeking an IT Help Desk Support professional with experience in computer system administration and technical support to monitor systems and provide end-user support. Key Highlights: 1. Monitoring of computer systems and end-user support. 2. Resolution of software, hardware, and peripheral issues. 3. User account management and support for maintenance activities. JOIN OUR IT HELP DESK SUPPORT TEAM! We are currently looking for an IT Help Desk Support professional with experience in computer system administration and technical support. Requirements: Completed studies in IT or related fields. Minimum 3 years of experience in technical support or similar roles. Solid knowledge of Office 365 and wired/wireless networks. Basic SQL knowledge; ITIL experience is desirable. Effective communication skills, user orientation, proactivity, and teamwork. Responsibilities: Monitor the operation of on-premises and SaaS computer systems (SAP S4/HANA, Five9, Point of Sale, Sigweb, etc.). Provide end-user support both onsite and remotely. Resolve software, hardware, and peripheral issues. Install and configure operating systems and applications. Manage user accounts and support preventive and corrective maintenance. Generate support reports and monthly ticket metrics. Conditions: Salary: S/ 2,500. Schedule: Monday to Friday, 07:00–17:00 (100% onsite). Contract: 3-month renewable contract. Location: Av. Argentina, Callao (Near Minka) · Apply now and become part of a strong team with great growth opportunities! . -Requirements- Minimum education: Technical 3 years of experience Keywords: helper, assistant, auxiliary, aux, aide, support, soporte, ayudante, asistente, auxiliar, apoyo